Customer Terms and Conditions

These Customer Terms and Conditions were last revised on May 13, 2014.

1. General.

During the term of the VolunteerMark Customer Agreement (Agreement), these Customer Terms and Conditions (Terms) shall apply to the VolunteerMark Program (the Program). These Terms and the Program are attached to and made a part of the Agreement by reference. In the event of any inconsistency between the Terms and the Agreement, the order of priority shall be: 1. The Agreement, and any amendments to the Agreement; and 2. The Terms, including the Privacy Policy which is attached to and made a part of the Terms by reference.

2. Intellectual Property Rights.

(i) VolunteerMark owns all right, title and interest in and to the VolunteerMark Program including, without limitation, any intellectual property rights and any improvements, modifications, enhancements or refinements thereto. Except as set forth in the Agreement, all rights not expressly granted to you are reserved. You agree not to decipher, decompile, disassemble, reconstruct, translate, reverse engineer, or discover any of the VolunteerMark Program, intellectual property or ideas, algorithms, file formats, programming, or interoperability interfaces underlying or such intellectual property.

(ii) VolunteerMark has a right to use all data collected by, or on behalf of, VolunteerMark in connection with Customer and other users of the VolunteerMark Program ('Third-party Data')

3. Restrictions.

You shall use the VolunteerMark Program solely for internal business purposes. You may not, for yourself, any affiliate or any third party (i) sell, rent, lease, license or sublicense, assign, distribute, or transfer the VolunteerMark Program; (ii) modify, change, alter, create derivative works of, decipher, decompile, disassemble, reconstruct, translate, reverse engineer, or discover any source code of the underlying ideas, algorithms, file formats, programming, or interoperability interfaces of the VolunteerMark Program; or (iii) copy any tangible versions of the VolunteerMark Program. In addition, you may not export, re-export or permit any third party to export or re-export, directly or indirectly, the VolunteerMark Program where such export or re-export is prohibited by applicable law without appropriate licenses and clearances.

4. Fees and Payment Terms.

(i) Fees, payment terms and payment methods for the use of the VolunteerMark Program are set forth in the Agreement.

(ii) You agree to pay a 1.5% interest charge per month on late invoices.

(iii) VolunteerMark may suspend your ongoing use of the VolunteerMark Program at thirty (30) days past due on any invoice amount owed.

(iv) You agree to pay reasonable attorneys' fees and court costs incurred by VolunteerMark to collect any unpaid amounts owed by you.

5. Taxes.

You will be responsible for any sales, use, value-added or import taxes, customs duties or similar taxes assessed in accordance with applicable law with respect to the provision and ongoing use of the VolunteerMark Program.

6. Term.

Your subscription to the VolunteerMark Program will remain in full force for the term ("Subscription Term") specified in the Agreement. At the end of any Subscription Term, the Agreement will automatically renew for a new Subscription Term equal to the current term, unless you select a new Subscription Term or provide written cancellation notice thirty (30) days prior to the renewal date.

7. Termination

(i) VolunteerMark, in its sole discretion, may suspend or terminate the Agreement and corresponding access and right to use the VolunteerMark Program, at any time, upon written notice to you, (a) if you have not paid all amounts due on or before the payment due date, (b) for any other material breaches of the Agreement, or (c) you violate your account obligations with respect to any volunteer opportunities or events made by you using the VolunteerMark Program.

(ii) Each party shall have the right to terminate the Agreement upon written notice to the other party: (a) upon the institution of insolvency, receivership or bankruptcy proceedings or any other proceedings for the settlement of debts of the other party that is not otherwise dismissed within sixty (60) days of such institution; (b) upon the making of an assignment for the benefit of creditors by the other party; or (c) upon the dissolution of the other party.

8. Representations, Warranties and Disclaimer.

(i) Each Party represents and warrants to the other that: (a) it has the power and authority to enter into the Agreement and perform its obligations under these Terms; (b) it is an entity duly organized, validly existing and in good standing under the laws of its jurisdiction of incorporation or formation; and it is duly qualified to do business and is in good standing in each jurisdiction where the conduct of its business, provision of its goods and/or services, or the ownership of its property requires such qualification; (c) these Terms reflect its legal, valid and binding obligation, enforceable against it; and (d) it shall comply with all laws applicable to its obligations under the Agreement.

(ii) You represent and warrant that (A) you will only use the VolunteerMark Program for lawful purposes, (B) you will not violate any law of any country or the intellectual property rights of any third party and, (C), you hold all necessary regulatory documents and authorization documents, if any, required to create promotional offers using the VolunteerMark Program and provide the goods or services described therein.


9. Confidential Information.

Each party acknowledges that any information that it, as the receiving party knows or has reason to know (either because such information is marked or otherwise identified by the other party, as the disclosing party, orally or in writing as confidential or proprietary, has commercial value, or because it is not generally known in the relevant trade or industry) is 'Confidential Information' of the disclosing party and will remain the sole property of the disclosing party. Such Confidential Information includes but is not limited to data, information (including personally identifiable information), ideas, materials, specifications, procedures, schedules, software, technical processes and formulas, source code, product designs, sales, cost and other unpublished financial information, product and business plans, advertising revenues, usage rates, advertising relationships, projections, marketing data and other similar information provided by a party. For avoidance of doubt, Customer Data shall be deemed Confidential Information of VolunteerMark. Each party agrees that it will not disclose, use, modify, copy, reproduce or otherwise divulge such Confidential Information to any third party without the prior written approval of the disclosing party except that the receiving party shall have the right to disclose such Confidential Information to the extent required by applicable law or to the directors, officers or employees of the receiving party who have a need to know such Confidential Information in order to perform its obligations under the Agreement and to the extent such directors, officers or employees are subject to obligations of confidentiality and non-disclosure that are substantially similar to the obligations set forth in the Agreement. The prohibitions contained in this Section will not apply to information (i) already lawfully known to the receiving party prior to such disclosure by the disclosing party; (ii) independently developed by the receiving party without access to or use of the disclosing party's Confidential Information; (iii) disclosed in published materials; (iv) generally known to the public; or (v) lawfully obtained from any third party. In addition, a party will not be considered to have breached its obligations under the Agreement to the extent Confidential Information is required to be disclosed by applicable law, any governmental authority, or court order; provided that, to the extent legally practicable, the receiving party advises the disclosing party prior to making such disclosure in order that the disclosing party may object to such disclosure, take action to ensure confidential treatment of the Confidential Information, or take such other action as it considers appropriate to protect the Confidential Information. You agree that VolunteerMark may use your company name and logo on its website and in marketing materials and video's (including press releases) during the term of this agreement.

10. Dispute Resolution and Governing Law.

To the extent any disputes arise under the Agreement or otherwise between the parties, the parties will first attempt in good faith to resolve their dispute informally. This Agreement is governed by the State of Kansas and you expressly agree to the exclusive jurisdiction for any claim or dispute with VolunteerMark in the federal and state courts within the jurisdiction of the United States District Court for the District of Kansas. The United Nations Convention on Contracts for the International Sale of Goods will not apply to the Agreement.

11. Indemnification.

To the extent permitted by law, you will indemnify and hold VolunteerMark and its affiliates and their respective directors, officers, employees, agents and representatives harmless from and against any third party suit, proceeding, assertion against any damages, judgments, liability, costs and expenses (including without limitation any attorneys' fees) incurred arising from your material breach of this Agreement, your unauthorized use or misuse of the VolunteerMark Program or any unauthorized combination of VolunteerMark with any hardware, software, products, data or other materials not specified or provided by VolunteerMark. Your obligation under this Section 11 shall not extend to any third party suit, proceeding, assertion against any damages, judgments, liability, costs and expenses (including without limitation any attorneys' fees) incurred arising from VolunteerMark’s material breach of this Agreement or any claims of copyright, trademark or intellectual property right infringement.

12. Limitation of Liability.

To the maximum extent permitted by applicable law, in no event will VolunteerMark be liable for any loss of business profits, charitable donations, business interruption, loss of data or any special, indirect, exemplary, incidental or consequential damages arising from or in relation to this Agreement or the use of the VolunteerMark Program, however caused and regardless of theory of liability.

13. Notice.

Except where explicitly provided otherwise herein, any notice required or permitted hereunder will be delivered to the contact person listed in the Agreement as follows (with notice deemed given as indicated): (i) by personal delivery when delivered personally; (ii) by established overnight courier upon written verification of receipt; (iii) by certified or registered mail, return receipt requested, upon verification of receipt; or (iv) by electronic delivery when receipt is confirmed.

14. Assignment.

You may not, without the prior written consent of VolunteerMark, assign this Agreement, in whole or in part, either voluntarily or by operation of law, and any attempt to do so will be a material default of the Agreement and will be void. This Agreement will be binding upon and will inure to the benefit of the respective parties hereto, their respective successors in interest, legal representatives, heirs and assigns.

15. Force Majeure.

If either party is prevented from performing any of its obligations under this Agreement due to any cause beyond the party's reasonable control including, without limitation, an act of God, fire, flood, explosion, terrorism, war, embargo, government regulation, civil or military authority, acts or omissions of carriers, transmitters, providers, or acts of vandals, or hackers. The time for that party's performance will be extended for the period of the delay or failure to perform due to such occurrence, except that you will not be excused from the payment of any sums of money owed by you to VolunteerMark prior to the force majeure event.

16. No Third Party Beneficiaries.

This Agreement is solely for the benefit of the parties and their successors and permitted assigns, and does not confer any rights or remedies on any other person or entity.

17. Amendment and Waivers.

This Agreement may be changed only by written agreement signed by both VolunteerMark and you. The failure of either party to exercise or enforce any of its rights under the Agreement will not act as a waiver of subsequent breaches and the waiver of any breach will not act as a waiver of subsequent breaches.

18. Severability.

If any provision of the Agreement is held by a court or other tribunal of competent jurisdiction to be unenforceable, that provision will be enforced to the maximum extent permissible under applicable law and the other provisions of the Agreement will remain in full force and effect.

19. Compliance with Laws.

Each party will comply with all applicable laws, regulations, and ordinances relating to their performance hereunder.

20. Independent Contractor.

This Agreement will not be construed as creating or constituting a partnership, joint venture, or agency relationship between the parties. Neither party will have the power to bind the other or incur obligations on the other's behalf without the other's prior written consent.

21. Entire Agreement.

This Agreement will constitute the entire agreement between VolunteerMark and you with respect to the subject matter hereof and all prior oral or written agreements, representations or statements with respect to such subject matter are superseded hereby.